TECOBI founder Jason Girdner presenting the automotive AI operating layer.

Automotive AI for dealerships

Automotive AI that keeps dealership leads moving.

TECOBI responds to new leads, follows up persistently, handles inbound replies, and hands engaged customers to your team with full context, 24/7.

Connected systems

Built to work with the dealership technology you already use.

Explore all integrations

Where dealership workflows break

Customer demand moves faster than a manual CRM task list.

Automotive AI matters when it protects the communication work that usually fails under dealership pressure: first response, sustained follow-up, and the handoff back to people.

A customer using a phone outside a dealership showroom after hours. 01 Coverage gap

Customer intent does not keep dealership hours.

New inquiries and inbound replies keep arriving while the team is busy, with a customer, or off the clock.

Operating impactSlow first response gives the next dealership time to win the conversation.
A dealership salesperson managing customer follow-up from a sales desk. 02 Follow-up gap

Long-tail follow-up becomes task debt.

Every new lead adds manual outreach to a queue that already includes aged opportunities, unsold traffic, and reactivation work.

Operating impactGood opportunities age because the team cannot chase every record consistently.
A salesperson joining a customer conversation in a dealership showroom. 03 Handoff gap

AI only helps when the handoff is clean.

Generic bots create noise. Dealership teams need intent, conversation history, and the right customer routed to the right person.

Operating impactContext protects trust when a human takes over the conversation.

What automotive AI should do

Manage customer movement, not just add another score, chatbot, or task.

TECOBI approaches automotive artificial intelligence as an operating model. It keeps repetitive conversation work moving and gives salespeople, BDC teams, and managers better coverage, cleaner visibility, and fewer missed opportunities.

See how an AI CRM closes the execution gap

OEM coverage

Trusted by dealership teams across every major automotive brand.

TECOBI supports franchise dealers across the automotive market, from high-volume domestic stores to import, luxury, and performance brands.

Brand marks identify dealership franchises represented by TECOBI customers and do not imply OEM endorsement or sponsorship.

One connected operating loop

AI handles the repetition. Your team handles the moments that change the outcome.

The workflow moves from immediate response to persistent nurture, contextual reply handling, and a human handoff without dropping the customer history along the way.

  1. 01
    Respond

    Protect the first conversation

    Immediate text-first outreach and website coverage keep response from waiting on staff availability.

    Explore lead response
  2. 02
    Nurture

    Keep useful follow-up moving

    Auto Bots® work proactive follow-up, aged-lead recovery, and reactivation beyond the first few days.

    See Auto Bots®
  3. 03
    Understand

    Manage replies in context

    Response Bot handles routine inbound conversations and recognizes when human judgment is needed.

    See Response Bot
  4. 04
    Handoff

    Bring in the right person

    Engaged customers move to dealership teams with the conversation context needed to take action.

    Explore human queues
A dealership BDC team coordinating customer conversations from a modern office.
Always-on coverageAI works the background conversation queue while the team serves customers.
Dealership managers reviewing customer engagement and pipeline reporting.
Management visibilityManagers see active demand and handoff moments instead of another task count.

How TECOBI applies automotive AI

One operating layer across the customer conversation lifecycle.

TECOBI does more than generate tasks. It works across response, proactive nurture, inbound routing, and reporting while staying connected to the systems the store already uses.

Speed-to-lead

AI lead response

Protect the first touch with immediate messaging, website widget coverage, and workflows built for dealership demand.

Auto Bots®

Persistent nurture

Keep active and aged opportunities moving without asking salespeople to maintain another background task queue.

Response Bot

Conversational routing

Handle inbound replies, detect intent, and escalate negotiation, exceptions, or store-specific requests to people.

Reporting

Management visibility

See engagement, handoff moments, and communication performance instead of mistaking task completion for movement.

01Traditional CRMAssigns the work

Stores the record, creates the task, and waits for someone to complete it.

02TECOBI AI layerExecutes the communication

Responds, follows up, manages routine replies, and surfaces engaged demand.

03Dealership teamApplies human judgment

Takes over for negotiation, exceptions, approvals, and relationship-building.

Google review proof

Dealership teams describe the impact after the AI workflow is live.

Synced Google reviews add customer voice to the same operating story: faster response, persistent follow-up, cleaner handoffs, and better coverage for real dealership conversations.

Highest-rated automotive vendor on Google

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Automotive AI integrations

Useful AI has to live inside dealership systems.

TECOBI supports CRM, DMS, credit, trade, inventory, history, and titling workflows so customer context can move with the conversation. Expand a category to see the details.

CRM and lead workflowKeep AI activity inside the customer record and workflow your sales and BDC teams already use. 2 providers

VinSolutions

TECOBI polls eligible VinSolutions sales leads, matches customer records, and returns selected dealership activity to the linked CRM lead while VinSolutions remains the system of record.

  • Scheduled lead polling carries customer, source, team, vehicle-of-interest, and trade-in context into TECOBI. Phone-first matching with email fallback helps reuse the right customer and lead records.
  • Human outbound message notes, completed calls, appointment events, hard SMS opt-outs, and selected lead updates can return to VinSolutions. Automated messages and individual customer SMS replies are not copied as CRM notes.
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Fortellis / eLead

For stores running eLead through Fortellis, TECOBI can stay inside the customer, opportunity, and activity lifecycle instead of forcing teams to reconcile two separate systems by hand.

  • Customer creation and update flows, opportunity creation, and delta-search endpoints give TECOBI a cleaner way to follow fresh eLead activity than email-only lead handling.
  • Fortellis activity endpoints and webhook processing support appointment scheduling, completion, and event-driven lead-state sync back into the CRM flow.
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Inventory and merchandising contextKeep vehicle availability, history, and trade context attached to the customer conversation. 3 providers

TradePending

TECOBI can keep TradePending valuation activity attached to the live lead so trade intent, appraisal context, and follow-up timing stay in one operating flow.

  • The integration uses TradePending select and report endpoints, including VIN and plate lookup paths, to pull valuation context before saving the trade-in back onto the lead.
  • Trade-in progress and report links can remain visible inside the TECOBI workflow while reps continue texting, scheduling, and managing the same customer record.
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CARFAX

CARFAX support keeps vehicle-history context close to the selling workflow so reps do not have to leave the conversation just to answer ownership or history questions.

  • Inventory records carry CARFAX links, icons, and ownership flags, and the frontend can open or send those links from inventory search and modal flows.
  • Backend CARFAX FTP jobs support dealer and VIN-list file exchange so vehicle-history data can be refreshed and pushed back onto inventory records at scale.
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HomeNet Automotive

HomeNet Automotive support gives TECOBI a direct inventory ingest path so vehicle data, stock changes, and price movement can keep fueling live dealership follow-up instead of drifting out of sync.

  • TECOBI receives HomeNet inventory payloads, stores each feed event, and processes insert, update, and delete records into dealership inventory with VIN, pricing, stock, media, condition, and merchandising details.
  • That incoming inventory stream can drive downstream action inside TECOBI, including out-of-stock handling, resend-based sync refreshes, and price-drop follow-up creation for leads already tied to the affected vehicle.
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Credit, deal, and titling workflowsCarry conversation coverage forward as the buyer moves into finance and deal-structure steps. 4 providers

Dealertrack

TECOBI can hand off from conversation into Dealertrack credit-app workflows without breaking continuity when the deal moves from messaging into F&I.

  • The platform builds and submits Cox or Dealertrack-compatible credit-app payloads, stores returned deal references, and exposes visible submission history in the lead credit workflow.
  • Dealer-file export support and partner-dealer ID handling help multi-rooftop stores keep the downstream Cox setup aligned with how they actually operate.
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RouteOne

RouteOne support lets TECOBI carry momentum from live customer conversation into deal-jacket and credit-application workflows instead of treating F&I as a disconnected step.

  • Enabled stores can send credit applications to RouteOne directly from the lead credit interface, with timing and submission history visible in the same workflow users already work in.
  • Backend deal-jacket and credit-application creation preserve RouteOne conversation IDs, GUIDs, and audit trail details so follow-up and F&I action stay connected.
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700Credit

700Credit support gives TECOBI a direct soft-pull path so stores can qualify buyers earlier without forcing a hard-credit step before the customer is ready.

  • Quick Qualify flows and soft-pull triggers can route customers into a 700Credit-backed credit check from TECOBI website widgets, embedded forms, and text-first workflows.
  • That lets stores surface stronger finance context sooner, segment buyers more intelligently, and keep credit qualification attached to the live conversation instead of pushing the customer into a disconnected process.
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AutoTitling

AutoTitling support helps the deal desk stay accurate on title, tax, and registration math while TECOBI keeps the customer side of the process from going dark.

  • Deal-desk flows can request AutoTitling fee loads and location-specific zip-code data so taxes, TTL, and registration costs are calculated against the actual pencil.
  • That means backend titling progress and customer communication can stay aligned instead of splitting into one system for fee math and another for follow-up.
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DMS and operational dataConnect dealership operating data and prospect writeback to the same AI system design. 2 providers

DealerVault

DealerVault support gives TECOBI a practical path into dealership DMS data flows, helping stores turn syndicated sales files into usable follow-up, reporting, and operational workflows.

  • TECOBI can connect to the DealerVault FTPS feed, list and retrieve incoming files, validate the expected header layout, and save clean imports into the platform's DMS ingestion pipeline.
  • Once that data is inside TECOBI, teams can use it for DMS-aware reporting, salesperson matching, and downstream workflows, with manual upload, column mapping, and review screens available when a store needs a fallback import path.
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LightSpeed DMS

LightSpeed DMS support gives stores a direct way to push TECOBI-managed prospect activity back into the DMS when they need stronger operational visibility than a standalone messaging layer provides.

  • TECOBI can build and post the AddProspect XML payload LightSpeed expects, including contact data, preferred contact method, vehicle interest, and notes.
  • The lead or chat workflow can trigger the push directly, while submission logging keeps response status and returned identifiers available for audit and troubleshooting.
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Explore the operating model

Go deeper on the dealership workflows that matter most.

FAQ

Common questions about automotive AI for dealerships.

What is automotive AI for dealerships?

Automotive AI for dealerships is software that helps stores manage customer conversations, follow-up timing, intent detection, routing, and repetitive communication work without relying on perfect manual execution from sales or BDC teams.

How does artificial intelligence help car dealerships sell more cars?

Artificial intelligence helps dealerships respond faster, keep follow-up going longer, recover aged demand, prioritize engaged buyers, and route customers to humans with more context. The result is usually better contact rates, cleaner handoffs, and fewer missed opportunities.

Can automotive AI integrate with dealership CRM and DMS systems?

Yes. TECOBI integrates with major dealership systems across CRM, DMS, credit, titling, trade, and inventory workflows so AI activity can stay connected to the store's existing operating stack.

Does AI replace dealership salespeople or BDC teams?

No. TECOBI is built to offload repetitive communication work and support cleaner human handoffs. The goal is to help people focus on engaged customers and decisions that actually require human judgment.

What is the difference between conversational AI and a dealership CRM?

A dealership CRM stores records, activities, and pipeline state. Conversational AI manages the customer interaction layer: when to reply, how to follow up, when to escalate, and how to keep the conversation moving until a human should step in.

See it in your workflow

Dealership artificial intelligence should create operating leverage, not more software noise.

See how TECOBI can answer faster, follow up longer, route smarter, and keep customer momentum connected to the systems your dealership already runs on.

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