monthly leads managed without scaling headcount
Customer stories
Real dealership results. Built on Hybrid Intelligence.
Each story shows how TECOBI helps dealerships replace task-heavy CRM follow-up with structured, consistent engagement that works across lead volume, long buying cycles, busy showroom days, and lean teams.
long-cycle buyers kept active through sustained follow-up
year-over-year performance increase in a lean operation
The pattern
Modern follow-up is not about more tasks. It is about better structure.
These dealerships are different sizes and operating models, but the pattern is consistent: AI handles repetitive coverage, Auto Bots® keep long-term engagement active, and people step in when a customer is ready for judgment, relationship work, or deal movement.
Thunder Chrysler Dodge Jeep Ram
Thunder Chrysler Dodge Jeep Ram generated 700+ appointments with TECOBI
Thunder Chrysler Dodge Jeep Ram used TECOBI to work a 47,000+ lead history, automate follow-up, and surface engaged customers back to the sales team. In about six months, the dealership generated over 700 appointments and reported strong show and close rates on the opportunities that came through. Eric Hale said the biggest win was simple: TECOBI does the follow-up work salespeople cannot physically do, while the tea
- Imported 47,000+ historical leads into TECOBI
- Generated over 700 appointments in about six months
- Reported about a 79% show rate on those appointments
Greenville Nissan
Greenville Nissan sold 8 to 10 more cars in the first month with TECOBI
Greenville Nissan made TECOBI its main communication system for sales, service, and BDC. The dealership saw a stronger response rate, better customer engagement, and about 8 to 10 sales attributed to TECOBI in the first month. Chad Miller also credited TECOBI’s training, support, and text-first workflow for helping the team stay focused on engaged buyers instead of chasing low-value calls.
- Saw a more immediate response rate from customers after switching to TECOBI.
- Attributed about 8 to 10 sales to TECOBI in the first month.
- Unified communication across new leads, previous customers, service customers, BDC, and sales.
Carlson Chevrolet
Carlson Chevrolet customer story
Carlson Chevrolet uses TECOBI to manage high-funnel leads, keep long-term follow-up alive, hand off to humans at the right time, and protect the dealership with stronger messaging compliance. The result is a dealership that can work more opportunities with the same staff and stay in front of customers until they are ready.
- Scaled from about 20-30 vehicles per month to roughly 80-110 per month.
- Used TECOBI to keep working Facebook and Instagram leads that often go quiet for months.
- Turned a 1,600-day-old lead into a sold used RAM after years of follow-up.
John Starks Kia
John Starks Kia turned missed leads into more engagement with TECOBI
John Starks Kia needed a better way to work a high volume of inbound leads without losing speed or consistency. TECOBI helped the dealership engage prospects 24/7, keep the team focused on qualified conversations, and improve appointments and sales.
- Handled 600–700 leads per month with a more consistent follow-up process.
- Supported 24/7 lead engagement so prospects did not go cold after the first day.
- Helped the team focus sales effort on engaged, qualified buyers.
Cavender’s Auto Sales
Cavender’s Auto Sales uses TECOBI to simplify follow-up and revive older leads
Cavender’s Auto Sales uses TECOBI to simplify dealership communication, improve accountability, and keep older leads alive with AI follow-up. By moving sales, service, accounting, and title communication into one system, the team created a more visible and productive workflow for both staff and customers.
- Opt-out rate is about 1% while sending about 20,000 text messages per month.
- The team resurfaced deals from leads in the 180-365 day range and 365+ day range.
- Salespeople say they stay productive because they have customers to talk to from the moment they walk in.
Landers McLarty Chevrolet
Landers McLarty Chevrolet reaches 10%+ internet closing rates with TECOBI
Landers McLarty Chevrolet used TECOBI to replace manual, task-based follow-up with a more visible human-plus-AI workflow. The result was stronger sales and BDC communication, less wasted work, and internet closing rates that moved from 8.5% and below to 10%+.
- Moved internet closing rates from 8.5% and below to 10% or higher, averaging about 10.5% and reaching as high as 13%.
- Reported a 3.3% higher quarter-over-quarter result in Q1 compared with the prior year.
- Reduced manual follow-up work and stopped doing follow-up inside the legacy CRM.
Byrider Texas
How Byrider Texas Sold 151 More Cars From Fewer Leads
Dale Boone and the Byrider Texas team use TECOBI to keep subprime lead follow-up active over longer cycles, improve application flow, and convert fewer leads into materially more sold units.
- 151 more sold units year over year
- Lead-to-sale conversion improved from 5% to 6.75%
- Application rate increased from 22.7% to 27.5%
Johnson City Nissan
How Johnson City Nissan Linked 92 of 179 Monthly Sales Back to TECOBI
Johnson City Nissan uses TECOBI to run instant lead response and sustained follow-up without a BDC, giving the sales floor cleaner ownership, faster handoff, and measurable sales impact.
- 92 of 179 monthly sales linked directly back to TECOBI
- 90–95% show rate on TECOBI-generated appointments
- 4,500–5,000 hand-typed messages supported each month
Always Auto
How Always Auto Scales 1,000+ Leads a Month Without Scaling Headcount
Always Auto uses TECOBI to keep high-volume lead engagement moving while the sales team focuses on active buyers instead of manual CRM task work.
- 1,000+ leads per month managed
- Consistent engagement without adding BDC headcount
- Sales team focuses on engaged buyers
Red Rock Kia
How Red Rock Kia Turns 200-Day Buying Cycles Into Active Pipeline
Red Rock Kia uses TECOBI to keep long buying-cycle customers engaged well beyond the short follow-up windows most CRM workflows are built around.
- Follow-up continues beyond traditional 30-day assumptions
- Older leads re-engage months after initial inquiry
- Managers retain visibility into long-cycle conversations
Charles Gabus Ford
How Charles Gabus Ford Went From Four BDC Reps to One Without Losing a Lead
Charles Gabus Ford uses TECOBI to reduce manual follow-up pressure, sustain long-term engagement, and keep lead-to-sale conversion moving with a leaner BDC structure.
- BDC reduced from four reps to one
- Lead-to-sale conversion improved by up to 30%
- Older leads re-engaged through sustained follow-up
Chavez Jessup GMC
How Chavez Jessup GMC Built a Sustainable Growth Engine Without a BDC
Chavez Jessup GMC uses TECOBI to reinforce salesperson-led follow-up, keep long-term engagement active, and grow without adding a traditional BDC.
- 30% year-over-year sales performance increase
- Salesperson-led follow-up reinforced by AI
- Long-term engagement stays active beyond the first week
Hamilton Auto Group
How Hamilton Auto Group Unified Follow-Up Across Five Locations
Hamilton Auto Group uses TECOBI to create one consistent follow-up system across multiple rooftops without building a traditional BDC.
- Follow-up unified across five locations
- Immediate contact and sustained engagement
- Multi-rooftop visibility into active opportunities
Yuba City Harley-Davidson
How Yuba City Harley-Davidson Sustains Engagement on Its Busiest Days
Yuba City Harley-Davidson uses TECOBI to protect digital momentum when showroom traffic is high and staff attention is focused on in-store customers.
- Digital momentum continues during peak showroom traffic
- Appointments are manufactured automatically
- Older conversations stay active
Put the pattern to work
Turn customer follow-up into an operating system, not another task list.
The stores above did not win by asking people to click more reminders. They created a structure where AI maintains coverage, managers retain visibility, and salespeople step in when a customer is ready for a real conversation.
In a TECOBI walkthrough
- Map where follow-up is falling behind today
- Identify which tasks AI should own first
- Build a handoff model that keeps salespeople selling