monthly leads managed without scaling headcount
Customer stories
Real dealership results. Built on Hybrid Intelligence.
Each story shows how TECOBI helps dealerships replace task-heavy CRM follow-up with structured, consistent engagement that works across lead volume, long buying cycles, busy showroom days, and lean teams.
long-cycle buyers kept active through sustained follow-up
year-over-year performance increase in a lean operation
The pattern
Modern follow-up is not about more tasks. It is about better structure.
These dealerships are different sizes and operating models, but the pattern is consistent: AI handles repetitive coverage, Auto Bots® keep long-term engagement active, and people step in when a customer is ready for judgment, relationship work, or deal movement.
Carlson Chevrolet
Carlson Chevrolet customer story
Carlson Chevrolet uses TECOBI to manage high-funnel leads, keep long-term follow-up alive, hand off to humans at the right time, and protect the dealership with stronger messaging compliance. The result is a dealership that can work more opportunities with the same staff and stay in front of customers until they are ready.
- Scaled from about 20-30 vehicles per month to roughly 80-110 per month.
- Used TECOBI to keep working Facebook and Instagram leads that often go quiet for months.
- Turned a 1,600-day-old lead into a sold used RAM after years of follow-up.
John Starks Kia
John Starks Kia turned missed leads into more engagement with TECOBI
John Starks Kia needed a better way to work a high volume of inbound leads without losing speed or consistency. TECOBI helped the dealership engage prospects 24/7, keep the team focused on qualified conversations, and improve appointments and sales.
- Handled 600–700 leads per month with a more consistent follow-up process.
- Supported 24/7 lead engagement so prospects did not go cold after the first day.
- Helped the team focus sales effort on engaged, qualified buyers.
Cavender’s Auto Sales
Cavender’s Auto Sales uses TECOBI to simplify follow-up and revive older leads
Cavender’s Auto Sales uses TECOBI to simplify dealership communication, improve accountability, and keep older leads alive with AI follow-up. By moving sales, service, accounting, and title communication into one system, the team created a more visible and productive workflow for both staff and customers.
- Opt-out rate is about 1% while sending about 20,000 text messages per month.
- The team resurfaced deals from leads in the 180-365 day range and 365+ day range.
- Salespeople say they stay productive because they have customers to talk to from the moment they walk in.
Landers McLarty Chevrolet
Landers McLarty Chevrolet reaches 10%+ internet closing rates with TECOBI
Landers McLarty Chevrolet used TECOBI to replace manual, task-based follow-up with a more visible human-plus-AI workflow. The result was stronger sales and BDC communication, less wasted work, and internet closing rates that moved from 8.5% and below to 10%+.
- Moved internet closing rates from 8.5% and below to 10% or higher, averaging about 10.5% and reaching as high as 13%.
- Reported a 3.3% higher quarter-over-quarter result in Q1 compared with the prior year.
- Reduced manual follow-up work and stopped doing follow-up inside the legacy CRM.
Byrider Texas
How Byrider Texas Sold 151 More Cars From Fewer Leads
Dale Boone and the Byrider Texas team use TECOBI to keep subprime lead follow-up active over longer cycles, improve application flow, and convert fewer leads into materially more sold units.
- 151 more sold units year over year
- Lead-to-sale conversion improved from 5% to 6.75%
- Application rate increased from 22.7% to 27.5%
Johnson City Nissan
How Johnson City Nissan Linked 92 of 179 Monthly Sales Back to TECOBI
Johnson City Nissan uses TECOBI to run instant lead response and sustained follow-up without a BDC, giving the sales floor cleaner ownership, faster handoff, and measurable sales impact.
- 92 of 179 monthly sales linked directly back to TECOBI
- 90–95% show rate on TECOBI-generated appointments
- 4,500–5,000 hand-typed messages supported each month
Always Auto
How Always Auto Scales 1,000+ Leads a Month Without Scaling Headcount
Always Auto uses TECOBI to keep high-volume lead engagement moving while the sales team focuses on active buyers instead of manual CRM task work.
- 1,000+ leads per month managed
- Consistent engagement without adding BDC headcount
- Sales team focuses on engaged buyers
Red Rock Kia
How Red Rock Kia Turns 200-Day Buying Cycles Into Active Pipeline
Red Rock Kia uses TECOBI to keep long buying-cycle customers engaged well beyond the short follow-up windows most CRM workflows are built around.
- Follow-up continues beyond traditional 30-day assumptions
- Older leads re-engage months after initial inquiry
- Managers retain visibility into long-cycle conversations
Charles Gabus Ford
How Charles Gabus Ford Went From Four BDC Reps to One Without Losing a Lead
Charles Gabus Ford uses TECOBI to reduce manual follow-up pressure, sustain long-term engagement, and keep lead-to-sale conversion moving with a leaner BDC structure.
- BDC reduced from four reps to one
- Lead-to-sale conversion improved by up to 30%
- Older leads re-engaged through sustained follow-up
Chavez Jessup GMC
How Chavez Jessup GMC Built a Sustainable Growth Engine Without a BDC
Chavez Jessup GMC uses TECOBI to reinforce salesperson-led follow-up, keep long-term engagement active, and grow without adding a traditional BDC.
- 30% year-over-year sales performance increase
- Salesperson-led follow-up reinforced by AI
- Long-term engagement stays active beyond the first week
Hamilton Auto Group
How Hamilton Auto Group Unified Follow-Up Across Five Locations
Hamilton Auto Group uses TECOBI to create one consistent follow-up system across multiple rooftops without building a traditional BDC.
- Follow-up unified across five locations
- Immediate contact and sustained engagement
- Multi-rooftop visibility into active opportunities
Yuba City Harley-Davidson
How Yuba City Harley-Davidson Sustains Engagement on Its Busiest Days
Yuba City Harley-Davidson uses TECOBI to protect digital momentum when showroom traffic is high and staff attention is focused on in-store customers.
- Digital momentum continues during peak showroom traffic
- Appointments are manufactured automatically
- Older conversations stay active
Put the pattern to work
Turn customer follow-up into an operating system, not another task list.
The stores above did not win by asking people to click more reminders. They created a structure where AI maintains coverage, managers retain visibility, and salespeople step in when a customer is ready for a real conversation.
In a TECOBI walkthrough
- Map where follow-up is falling behind today
- Identify which tasks AI should own first
- Build a handoff model that keeps salespeople selling