TECOBI, LLC and the businesses that use TECOBI’s communication platform, including automotive dealerships and other participating businesses, respect your privacy and your right to control how you are contacted.

These Messaging and Communication Terms apply when you provide your phone number, email address, or other contact information to TECOBI, to a TECOBI client, or through a website, form, advertisement, chat tool, lead provider, marketplace, phone call, in-person interaction, or other communication channel connected to TECOBI’s services.

1. Consent to Receive Communications

By providing your contact information and opting in, checking a consent box, submitting a form, requesting information, starting a conversation, or otherwise giving express consent to be contacted, you agree that TECOBI, TECOBI’s clients, and their authorized service providers may contact you at the phone number and email address you provided.

These communications may include:

• Text messages
• Phone calls
• Emails
• Informational messages
• Transactional messages
• Appointment reminders
• Follow-up communications
• Marketing and promotional messages
• Responses to your questions, inquiries, or requests
• Communications related to vehicles, products, services, financing, trade-ins, appointments, offers, or other information you requested

Your consent remains valid until you revoke it using one of the opt-out methods described below or by otherwise clearly communicating that you no longer wish to be contacted.

2. Automated Technology and AI-Assisted Communications

You understand and agree that communications may be created, selected, scheduled, personalized, or sent using automated technology, artificial intelligence, AI-assisted tools, prerecorded messages, artificial voice technology, automated dialing systems, or other communication software.

Some communications may be generated or assisted by AI. Some communications may be sent by, reviewed by, or responded to by a human representative. You may request human assistance at any time by replying to a text message, asking for a human representative, calling the business contacting you, or contacting TECOBI using the information below.

AI-assisted communications are intended to help answer questions, provide follow-up, assist with scheduling, and support customer communication. AI-assisted communications should not be treated as final legal, financial, credit, insurance, tax, or binding purchase advice.

3. Text Message Terms

By opting in to receive text messages, you agree to receive recurring text messages from TECOBI, TECOBI clients, and their authorized service providers at the mobile number you provided.

Message frequency varies based on your inquiry, account activity, communication history, appointment status, and the communication program you joined.

Message and data rates may apply. Check your mobile carrier plan for details.

Text messages may be sent using automated technology and may include AI-assisted or AI-generated content.

4. Opting Out of Text Messages

You may revoke your consent to receive text messages at any time.

To stop receiving text messages, reply with any of the following keywords:

You may also use any other clear statement that reasonably communicates that you do not want to receive further text messages.

After you opt out, you may receive one final non-marketing text message confirming your opt-out request. You will not receive further text messages that require consent unless you later provide new consent or otherwise re-initiate communication.

If you previously opted out and later want to receive text messages again, you may be asked to reply START, submit a new form, or otherwise provide renewed consent.

5. Opting Out of Phone Calls

You may ask not to receive phone calls at any time by telling the caller, using any automated call opt-out option provided, contacting the business that called you, or contacting TECOBI.

If you request not to receive further calls, your request will be honored within the time required by law.

6. Opting Out of Emails

You may opt out of marketing emails by using the unsubscribe link included in a marketing email, replying with an unsubscribe request where available, contacting the business that emailed you, or contacting TECOBI.

Opting out of marketing emails may not stop transactional or relationship emails, such as appointment confirmations, requested information, account-related notices, or service-related communications.

7. Help and Support

For help with a text message program, reply HELP to the number that sent you the message.

You may also contact TECOBI:

When contacting us, include the phone number or email address you want removed or updated, the business that contacted you if known, and a short description of your request.

8. Supported Carriers and Delivery

TECOBI text message programs are supported by major U.S. mobile carriers and participating wireless providers.

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is not guaranteed and may depend on your carrier, device, service area, phone number status, filtering systems, and other factors outside TECOBI’s control.

TECOBI and its clients are not responsible for charges imposed by your mobile carrier.

9. Consent-Based Communication and Compliance Controls

TECOBI’s platform is intended for communications with individuals who have provided express consent to be contacted, requested information, submitted a lead, started a conversation, or otherwise opted in to receive communications.

TECOBI and its clients may use compliance tools designed to help manage opt-outs, quiet hours, reassigned or transferred numbers, consent records, and communication preferences.

TECOBI does not verify every contact record supplied by its clients. TECOBI clients are responsible for ensuring that the contact information they submit, upload, import, or use through the TECOBI platform was collected with proper consent and may be contacted lawfully.

If your phone number has been reassigned, transferred, disconnected, or is no longer yours, please notify TECOBI or the business contacting you so communication records can be updated.

10. Abuse, Spam, or Unauthorized Messages

TECOBI clients are expected to use TECOBI’s platform only for lawful, consent-based communications, including communications to individuals who have provided express consent, requested information, submitted a lead, started a conversation, or otherwise opted in.

TECOBI clients are responsible for the accuracy, source, permission status, and lawful use of any contact information they submit, upload, import, or use through the TECOBI platform.

If you believe you received an unauthorized, abusive, spam, or unlawful message through TECOBI’s platform, contact us immediately at:

Please include:

• Your phone number
• The sender phone number
• The business name, if known
• A screenshot or copy of the message
• The date and time of the message

TECOBI will review abuse reports and may suspend, restrict, or terminate access for users or clients that misuse the platform.

11. Privacy

Personal information collected through TECOBI-powered communications is handled according to the applicable Privacy Policy of TECOBI and/or the business that collected your information.

Where TECOBI provides services on behalf of a client, TECOBI may act as a service provider or processor for that client.

TECOBI Privacy Policy: View Privacy Policy

12. Changes to These Terms

TECOBI may update these Messaging and Communication Terms from time to time. Changes will be effective when posted unless a later effective date is stated.

Your continued participation in a communication program after changes are posted means you accept the updated terms, except where additional consent is required by law.

13. Contact Information

For questions about these terms, privacy, opt-outs, or communication preferences, contact: