Drive Results
With Advanced AI and Automotive CRM Software
Modern automotive software That Was Built This Decade and Works on All Devices
In the rapidly evolving automotive industry, mobile responsiveness is no longer a luxury but a necessity. TECOBI leads the charge with a state-of-the-art mobile app available on both Android and Apple devices. Our app ensures that the robust features and functionalities of the desktop version are right at your fingertips, regardless of your location or device. This seamless mobile experience underscores our commitment to modernizing automotive software, providing the agility and accessibility that today’s dynamic car business demands.
Use Artificial Intelligence to Automate your Follow-Up with the Auto Bot
The TECOBI Auto Bot is a revolutionary AI tool designed to automate follow-up communications in the automotive sales process. It not only re-engages active conversations with contextual follow-ups but also reaches out to older leads with personalized interactions. By taking over routine follow-up tasks, the Auto Bot allows dealership staff to focus on higher-level customer service that requires human empathy and insight. This innovation has substantially increased customer engagement rates and sales in dealerships, showcasing the potential of blending AI with human customer service.
The sample messages showcased represent AI’s advanced capability to autonomously sustain customer dialogue. With access to comprehensive customer data, including past interactions, vehicle preferences, appointment history, and trades, the AI is adept at formulating engaging, contextually relevant follow-ups that effectively keep the customer conversation alive and active. This innovation signifies a leap in AI’s ability to maintain and revive customer conversations, all without human intervention. Each message is tailored by the AI to ensure relevance and to prompt a response, representing a significant step forward in automated customer relationship management.
Complete Car Dealership CRM Solutions
Customers rarely respond to calls as it can make some feel pressured, while emails tend to get lost in their inboxes. Using AI in the automotive industry can revolutionize your dealership’s relationship with customers. We go beyond legacy systems and offer a fresh approach to generating leads and making sales.
Integrates Human and Machine Efforts
Lead Nurturing and Conversion
Text Approach for Customer Engagement
Solutions Designed for Dealership CRM
Packed Full of Features
Our automotive CRM software leverages advanced features to benefit vehicle sales professionals and their customers.
Call recording and monitoring with Artificial Intelligence
We harness the power of advanced Artificial Intelligence to enhance accountability and foster collaboration through our call-recording feature. Inbound and outbound phone calls can be recorded within the TECOBI platform, allowing for comprehensive oversight and quality assurance.
Our cutting-edge AI doesn’t just record; it analyzes, summarizes, and grades each call, providing invaluable insights into customer interactions. Should any negative emotions be detected during a call, our system automatically flags the conversation, ensuring immediate attention by tagging managers for a detailed review. This sophisticated approach empowers teams to continuously improve their communication strategies and maintain the highest standards of customer service.
Appointment setting with Calendar, reminders and desk log
Effortlessly monitor scheduled appointments and track customer presence within the dealership using our intuitive system. Implement personalized appointment reminders to ensure your customers are promptly notified about their upcoming visits, enhancing their experience and improving show rates.
use Automations to Respond to new leads instantly
Dealerships leveraging our state-of-the-art automation sequences for new leads are achieving remarkable engagement rates of 85-95%. Unlike traditional CRMs that often rely on manual responses from sales staff, our system proactively engages every new lead through instantaneous SMS and email communications. This ensures that no opportunity is missed and sets the stage for higher conversion rates by keeping potential customers actively engaged from the moment they express interest.
Full DMS integration for communicating with past customers
By integrating with your Dealer Management System (DMS) via DealerVault, we enable precise matching of sold units, facilitating detailed ROI analyses for various lead sources.
Furthermore, our system allows you to segment past customers based on criteria such as Purchase Date, Make & Model, APR, Payment, and Term. Engage these customers directly through targeted text messages, proposing vehicle service options or buyback opportunities. With response rates reaching up to 40%, prepare to engage in a surge of meaningful interactions with your valued previous customers.
Credit Applications
Survey Customers
Website Widget
Live User Training
We Rethought email and simplified it
Email communication with customers is seamlessly integrated into their conversation thread, enhancing clarity and continuity. Our system assigns a single email address to the dealership, centralizing all outgoing and incoming emails through this unified channel. Should a lead be reassigned to another team member, the transition is smooth: the new representative will receive all future emails associated with that lead, and any outgoing emails will appear to originate from them. This approach streamlines email interactions, ensuring a cohesive and simplified communication process.
Discover the TECOBI Difference
We take pride in providing end-to-end software solutions that help salespeople take care of customers while enabling them to be more productive. Our technology is intuitive and can be used almost immediately. When you choose us, we provide:
- Full dealer support, from the initial lead to the final sale
- A user-friendly interface, so salespeople can get started quickly
- A secure platform that protects your sensitive information
- Scaleable solutions suitable for smaller and large car dealerships
And much much more…
Schedule a Demo Today
Get started with an automotive CRM solution that drives growth. Assess how your team communicates with customers and identify areas of improvement by scheduling your virtual demo today.
