Prospect activity should be visible beyond the message thread.
When TECOBI creates or works a prospect, the DMS can need contact details, vehicle interest, and notes for operational visibility.
DMS workflow
LightSpeed DMS integration for prospect writeback from TECOBI conversations.
LightSpeed DMS support gives dealerships a way to push TECOBI-managed prospect activity into the DMS when the store needs stronger operational visibility than messaging alone provides.
LightSpeed DMSAddProspectWritebackNotes
Dealership problem
What dealerships are usually trying to solve.
The topic matters because it affects real dealership demand: response, follow-up, routing, integrations, reporting, and whether the right customer reaches the right person.
Writeback needs clear status.
Submission logging helps teams see response status and returned identifiers for audit and troubleshooting.
DMS workflow supports accountability.
The goal is to keep customer communication and store reporting aligned instead of splitting them into separate systems.
Inside the dealership
The page topic has to show up in the store, not just in a dashboard.
Strong dealership AI and advertising pages should make the operational work feel concrete: who responds, what context they have, how long follow-up continues, and when a human takes over.
- LightSpeed AddProspect XML payload support.
- Contact data, preferred contact method, vehicle interest, and notes.
- Lead or chat workflow trigger support.
Workflow
How the work should move through TECOBI.
The page topic matters because it connects to a real dealership operating sequence. TECOBI is designed to keep that sequence moving until a human handoff makes sense.
Connect the source system
The integration brings CRM, DMS, inventory, credit, trade, or deal context closer to the customer conversation.
Attach context to the lead
TECOBI uses the connected data to make follow-up, routing, reporting, and human handoffs more useful.
Write back or surface action
When the workflow supports it, activity, appointment, submission, inventory, or reporting context stays visible to the teams that need it.
Keep managers in control
Integrated workflows reduce disconnected data and make it easier to inspect what AI follow-up did with a real customer record.
TECOBI fit
Where TECOBI supports this workflow.
LightSpeed AddProspect XML payload support.
Contact data, preferred contact method, vehicle interest, and notes.
Lead or chat workflow trigger support.
Submission logging with response status and identifiers.
Proof path
Support the workflow with real product proof.
TECOBI’s strongest pages connect search demand to operational proof: Google reviews, customer stories, advertising outcomes, and product pages that show exactly how the follow-up work happens.
Next pages
Continue through the related TECOBI pages.
FAQ
Common questions about this workflow.
What does this TECOBI integration help with?
This page explains how LightSpeed DMS integration supports dealership AI follow-up, customer context, routing, reporting, or operational visibility inside TECOBI.
Does the integration replace the dealership's existing system?
No. TECOBI is designed to work around the systems dealerships already use. The goal is to keep AI-managed communication connected to the store's workflow, not to replace the system of record.
Why do integrations matter for dealership AI?
AI follow-up is more useful when it has context from CRM, DMS, inventory, finance, trade, appointment, and reporting systems. That context helps route better conversations and makes manager review easier.
Google reviews
Customer teams describe the response and follow-up experience.
The page above explains the workflow. The synced Google reviews add public customer voice around TECOBI support, follow-up coverage, handoffs, and day-to-day impact.
Highest-rated automotive vendor on Google
Pulling the latest Google review signal from TECOBI’s Google Business Profile.