One-off personalized videos
Record or upload short clips directly from the lead screen and attach them to messages.
Video Messaging
Video Messaging
Make first contact faster, more human, and more likely to get a reply by sending short, reusable videos from inside the lead follow-up workflow.
ChannelsText, MMS, chat widgets, profile messages
Reusable contentPersonal library + account-approved videos
AutomationInclude video in first-response automations
Personal outreach
Where video fits in the daily workflow
Video Messaging turns a standard lead reply into a personal introduction. Salespeople can record quick videos from their phone or upload pre-recorded clips, attach them to a lead conversation, and send via the same SMS/chat workflows teams already use. Videos are visible on the customer profile so any teammate who inherits the lead can continue the same tone.
Salesperson video library
Save frequently used clips to a personal library for fast reuse across conversations.
Approved, dealership-wide assets
Shared account-level libraries let managers publish approved videos for the whole team to use.
Conversation continuity
How video improves follow-up
TECOBI keeps video simple for operators: send a single personalized video to open a conversation, attach a walkaround before a showroom visit, or send a quick thank-you after an appointment. Each video is tied to the lead and appears in conversation history so managers can review messaging and sales reps can pick up conversations without repeating themselves.
Unified conversation view
Videos appear inline with SMS and chat so customers get one cohesive message history.
Seamless human handoff
Any agent who inherits the lead sees previously sent videos and can reuse approved clips.
Drive better show rates
Use videos to explain next steps—test drives, document requests, or trade evaluations—so customers arrive informed.
Automation
Use video in automated outreach
Video Messaging integrates into automated lead-response flows. Configure the assigned rep or a pre-approved clip to send as part of your first outreach so every new internet lead receives a human-facing message instead of a plain text blast. This is especially useful for standing out during high lead volume periods.
Automated first responses
Include a personalized or approved video in the first-response automation to increase reply rates.
Video + appointment workflow
Combine video with appointment invites and reminders to reduce no-shows.
Send and attribution visibility
Track send attribution so you know whether automated or manual videos drive more engagement.
Governance
Control and consistency for managers
Managers control what the team can send by publishing approved video templates at the account level. Approved libraries make it easy to keep messaging consistent—owner intros, finance explainers, or service process clips—while still letting reps add personal one-off messages when appropriate.
Account-level video library
Publish and manage shared videos so every user has access to approved messaging.
Consistent, approved content
Keep compliance and disclosures consistent by standardizing which clips can be used in automated flows.
Centralized control
Managers can remove or replace assets without touching individual conversations.
Connected follow-up
Video as part of the end-to-end sale
Because TECOBI stores videos alongside documents and lead activity, teams get a single source for customer interactions and can combine video with document requests, appointment scheduling, and follow-up reminders. That joined workflow makes it straightforward to move a prospect from initial outreach to a scheduled appointment and signed offer.
Single customer record
Videos live on the customer profile with documents, appointment history, and communication logs.
Complementary to document and signature workflows
Use video to warm customers before document requests or to explain signing steps on the profile page.
Outcome-driven reporting
Measure replies, show rates, and appointment confirmations driven by video-inclusive outreach.
See TECOBI in action
Request a demo
See Video Messaging in action with a live walkthrough — learn how to add shared videos, send one-off recordings, and automate first-response videos for new leads.
Live walkthrough
See the workflow on your process.
Google review proof
Customer reviews add proof next to the platform workflow.
This platform page explains the workflow. These public Google reviews show how customers describe TECOBI's support, response coverage, follow-up, and handoff experience.
Highest-rated automotive vendor on Google
Pulling the latest Google review signal from TECOBI's Google Business Profile.