Meet the team
Elexa Scarbrough
Jr. Support Specialist
Elexa combines careful account setup, practical customer service, and attention to detail to help new dealerships begin with confidence.
Biography
Helping every new account start on solid ground.
After attending college for two years, Elexa shifted her focus toward gaining hands-on experience in customer service. That experience taught her the importance of listening, understanding what a customer truly needs, and finding solutions that leave people feeling heard and supported. Those lessons ultimately became the foundation for her career at TECOBI.
As a Jr. Support Specialist, Elexa plays an important role in helping new dealerships get started with TECOBI. She assists with new account setup and handles much of the behind-the-scenes work that helps ensure each account is configured correctly from the beginning. Her attention to detail and customer-focused approach help create a strong foundation for dealerships as they begin using TECOBI to improve their communication and follow-up processes.
Perspective
Work with intention and understand why it matters.
Elexa approaches her role with intention and takes pride in the quality of her work. She believes that doing something well means understanding why it matters, paying attention to the details, and making sure the work she puts forward contributes to a better experience for both dealerships and her team.