Text Message

Sep 04,2024

The #1 Reason Why Customers Don’t Answer Car Dealership Calls and How a Text-First Strategy Solves It

In the age of smartphones and instant communication, you’d think getting in touch with customers would be easier than ever. However, when customers don’t answer car dealership calls, it’s often like pulling teeth to get them to pick up. This is why adopting a text-first strategy is becoming crucial. We recently surveyed…

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Jun 05,2024

Just Get ‘Em In! Increasing Sales by 30% in 1 month with Digital Retail and Text Message

Introduction: Embracing the New Era of Digital Retail In the ever-evolving world of auto sales, one timeless phrase remains: “Just get ’em in!” Yet, today’s customers are no longer enticed by vague promises of “digital retail.” They crave transparency and respect, free from the overblown sales pitches inspired by too…

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Automotive Texting Platform Happy Customer

Apr 16,2024

Text 1st: Why an Automotive Texting Platform Is Key to Modern Customer Engagement

In the fast-paced world of automotive sales, the initial contact between dealerships and potential customers can set the tone for the entire relationship. Recent trends show a significant shift in how customers prefer to be contacted after submitting an online lead, with a clear preference for text messages over phone…

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Mar 27,2024

Revolutionizing CRM: How Automotive AI Unlocks Efficient Lead Management

The advent of Automotive Artificial Intelligence (AI) and a strategic shift towards text-first communication are revolutionizing the CRM landscape in the automotive industry. This shift not only enhances customer engagement but also streamlines the sales process, ensuring that sales personnel can focus on more impactful activities rather than repetitive tasks.…

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Mar 26,2024

Uncovering the Truth: How Dealerships Miss the Mark on Lead Follow-Up

In an eye-opening study of the automotive industry’s lead follow-up processes and the role of Automotive Artificial Intelligence, we mystery shopped 30-40 dealerships daily over the last 30 days, uncovering a startling reality that could be costing your dealership valuable sales. Our findings reveal a critical disconnect between customer preferences…

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Mar 13,2024

From Call-First to Text-First Strategy: How Your Strategy Affects Dealership

Text-First Strategy vs Call-First Strategy In an industry steeped in tradition, automotive dealerships have long adhered to the call-first strategy, a methodology championed by outdated sales training programs. This aggressive approach, aimed at immediately connecting with potential customers through phone calls, has been a staple in the sales process for…

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Feb 22,2024

How Dealership Texting Software is Changing the Game

Staying ahead of the curve means embracing the latest in technology and communication strategies. As consumer preferences shift towards more immediate and convenient interaction methods, the automotive industry is witnessing a significant transformation in how dealerships connect with potential buyers. Most Automotive CRMs have text message capabilities but lack the…

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