Automate Your Follow-Up
In the age of smartphones and instant communication, you’d think getting in touch with customers would be easier than ever. However, when customers don’t answer car dealership calls, it’s often like pulling teeth to get them to pick up. This…
The Evolution of Automotive CRM Systems: Why Traditional Methods Are Falling Short Dealership managers face a relentless challenge: getting their salespeople to consistently follow up with leads using traditional CRM systems. When automotive CRMs were first developed in the late…
The Importance of a Reliable Automotive CRM System The recent cybersecurity incidents, particularly the impact on eLead CRM due to the CDK Global hack, have highlighted the critical need for reliable automotive CRM systems. Automotive dealerships are increasingly seeking platforms…
Introduction: Embracing the New Era of Digital Retail In the ever-evolving world of auto sales, one timeless phrase remains: “Just get ’em in!” Yet, today’s customers are no longer enticed by vague promises of “digital retail.” They crave transparency and…
In the competitive landscape of automotive sales, every lead is crucial. But when you’re dealing with high-funnel leads from Facebook and Instagram, the game changes entirely. These leads require a lot more nurturing and patience. Traditional CRMs often fall short…
General Managers and Managers at car dealerships often grapple with the challenge of ensuring their staff effectively follow up on leads and make phone calls using traditional CRMs. This process can be fraught with difficulties, including staff potentially falsifying call…
In the fast-paced world of automotive sales, the initial contact between dealerships and potential customers can set the tone for the entire relationship. Recent trends show a significant shift in how customers prefer to be contacted after submitting an online…
Automotive AI vs Human Labour Put simply, the financial disparity between conventional follow-up methods and the utilization of Automotive AI is substantial. Let’s look at some numbers. The average Automotive BDC representative employed by a car dealership earns around $4,000…
The advent of Automotive Artificial Intelligence (AI) and a strategic shift towards text-first communication are revolutionizing the CRM landscape in the automotive industry. This shift not only enhances customer engagement but also streamlines the sales process, ensuring that sales personnel…
In an eye-opening study of the automotive industry’s lead follow-up processes and the role of Automotive Artificial Intelligence, we mystery shopped 30-40 dealerships daily over the last 30 days, uncovering a startling reality that could be costing your dealership valuable…
