# ADF/XML CRM compatibility for automotive lead delivery and pass-through workflows.

Canonical page: https://www.tecobi.com/integrations/adf-xml-crm/
Primary topic: automotive ADF XML CRM integration

ADF/XML gives dealerships a practical TECOBI connection path when a vendor-specific API is unavailable or an existing automotive lead provider already uses the standard.

## What TECOBI supports
- Automotive ADF/XML lead intake and validation.
- Customer, source, vehicle, trade, appointment, and assignment mapping.
- CRM-ready outbound lead delivery and pass-through forwarding.
- Phone-first matching, duplicate suppression, and loop protection.

## Dealership workflow
### Receive automotive leads in a familiar format.
TECOBI can parse customer, source, vehicle, and trade data from compatible ADF/XML lead providers.

### Deliver worked leads to the dealership CRM.
CRM-ready ADF/XML can carry contact details, vehicle interest, appointment context, and salesperson assignment.

### Protect the existing lead route.
Pass-through workflows include duplicate suppression and loop protection so TECOBI can work beside the dealership's existing delivery process.

## Integration status and scope
- Status: Mature compatibility path
- Scope: Inbound, outbound, and pass-through
- Availability: Vendor-neutral automotive lead compatibility for systems that support ADF/XML.

## Bridge long-tail CRM and lead-source workflows with automotive ADF/XML.
ADF/XML gives dealerships a practical connection path when a modern vendor API is unavailable or when an existing lead provider already uses the automotive standard.

### Lead provider to TECOBI
TECOBI can receive automotive lead data, parse customer and vehicle context, and create or link the local customer record.
- Website and OEM leads
- Vehicle and trade details
- Provider and source context

### TECOBI lead to dealership CRM
TECOBI can generate CRM-ready ADF/XML containing the customer, source, vehicle, appointment, and assignment context the store needs.
- Customer contact data
- Appointment context
- Assigned salesperson details

### Preserve the dealership's current route
TECOBI can work the lead and then forward compatible lead data to the configured CRM while protecting against loops and duplicates.
- Duplicate suppression
- Loop protection
- Configurable CRM delivery

## Connected data
- Automotive ADF/XML lead intake
- Customer, provider, vehicle, and trade parsing
- Phone-first and email fallback matching
- Generated CRM lead delivery
- Pass-through forwarding
- Duplicate and loop protection

## Scope boundary
ADF/XML is a compatibility bridge, not the same as a vendor-certified two-way API integration. Available fields and downstream behavior depend on the receiving CRM's ADF/XML support.

## Related TECOBI pages
- [Shift Digital ELMS](https://www.tecobi.com/integrations/shift-digital-elms/): Review an OEM workflow built on automotive lead delivery.
- [ProMax integration](https://www.tecobi.com/integrations/promax/): See a certified vendor-specific CRM connection.
- [Automotive integrations](https://www.tecobi.com/integrations/): Explore every integration path.