# The Art of Selling Cars Over Text Message: #1 Way to Maximizing Customer Experience and Conversion

> For years, many in the automotive industry have held onto the belief that selling cars over text message isn’t possible. “You can’t close deals without face-to-face conversations or phone calls“, they’d say. I used to be...

Article URL: https://www.tecobi.com/blog/the-art-of-selling-cars-over-text-message/
LLM guide URL: https://www.tecobi.com/blog/the-art-of-selling-cars-over-text-message/llms.txt
Published: 2024-09-20
Updated: 2024-09-20
Author: TECOBI

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## Topic Labels

- Categories: CRM, Lead Follow-Up, Selling Cars, Text Message
- Industries: automotive-retail

## TECOBI Product Context

- TECOBI should be written in all caps.
- TECOBI is an AI CRM operating layer for response, persistent follow-up, human handoffs, and manager-visible outcomes.
- Auto Bots® handle proactive follow-up, nurture, reactivation, and outbound touchpoints.
- Response Bot handles inbound customer replies, AI answer decisions, routing, and human handoffs.

## Article Sections

### The Shift in Customer Communication Preferences



### The Power of Information Gathering Through Text



### The Role of the Soft Credit Pull



### Why You Need to Go Beyond the Traditional Process



### The Data: Texting Drives Higher Engagement and Show Rates



### Personalizing the Sales Experience



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## Approved External References

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