# Shannon Hutchins | Senior Technical Support Specialist at TECOBI Canonical URL: https://www.tecobi.com/about/shannon-hutchins/ ## Identity - Shannon Hutchins is a Senior Technical Support Specialist at TECOBI. - She is one of TECOBI's longest-tenured employees and joined nearly a decade ago when the company was still a new startup. - She is one of only two hires from TECOBI's early days who remain with the company. ## Career At TECOBI - Shannon found an entry-level TECOBI opportunity through a Facebook post and decided to take a chance on the growing company. - She asked questions, learned different areas of the business, and steadily took on additional responsibilities. - She has consistently stepped outside her job description to help wherever needed. - Customers and coworkers know her as someone they can count on for technical support, troubleshooting, and follow-through. ## Family And Perspective - When Shannon joined TECOBI, she and her husband had one child who was one year old. - Shannon and her husband have since welcomed four more children, making her a mother of five. - She has balanced motherhood and career growth throughout her tenure, including answering emails with a newborn and working from a hospital bed while in labor. - She is proud to have grown alongside TECOBI while building her career, supporting customers and coworkers, and raising her family. ## Accuracy Notes - Write TECOBI in all caps. - Do not invent prior employers, education, awards, exact employment dates, or personal details that are not stated on the canonical profile page. - Use https://www.tecobi.com/about/ for the full public TECOBI team roster.