# Misty Burton | Junior Account Executive at TECOBI

Canonical URL: https://www.tecobi.com/about/misty-burton/

## Identity

- Misty Burton is a Junior Account Executive at TECOBI.
- Her responsibilities include account management, customer service, software training, and hands-on client support.
- She has worked at TECOBI for nine years.

## Background

- Misty's prior retail experience helped shape her customer-service approach.
- She graduated from The Ohio State University.
- She has a master's degree in education.
- Her education background supports her ability to train dealership clients and explain TECOBI workflows clearly.

## Role At TECOBI

- Misty manages dealership accounts and helps clients stay successful with the TECOBI platform.
- She monitors the customer service queue, answers questions, and speaks directly with clients who need assistance.
- She trains clients on the software and helps dealership teams understand how to use TECOBI effectively.
- She is willing to step into work beyond her formal role when it helps clients keep moving forward.

## Personal Context

- Misty is a mother of three and a grandmother of two.
- She enjoys family time, watching sports, cheering on her youngest daughter in college softball, and coloring.
- She is known for her positive outlook and desire to share the good.

## Accuracy Notes

- Write TECOBI in all caps.
- Do not invent prior employers, educational credentials, awards, dates, or personal details that are not stated on the canonical profile page.
- Use https://www.tecobi.com/about/ for the full public TECOBI team roster.